ICTICT530 Design User Experience Solutions : Communication Techniques and Method

Performance Evidence

Evidence of the ability to:

• design and document at least one user experience (UX) solution for a user group of at least 3 people.
• undertake research and consultation
• test, adjust and improve solution to desired outcome.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

• consultation and communication techniques and methodologies applicable to designing user experience solutions
• UX principles and values, including usefulness, aesthetics, desirability, useability and function
• UX methodologies and techniques, including:
• design thinking
• use-mapping and journey exercises
• market segmentation
• testing solution on user groups
• testing function and useability
• validating user experience of solution.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry

• wireframe and prototype tools and templates
• design problem or business case
• user group of at least three different people.
• Assessors must satisfy NVR/AQTF assessor requirements.

To achieve competency for this unit: 

All assessment activities in this unit must be successfully completed.

The student must achieve a SATISFACTORY result in all the assessment activities in this unit to be deemed COMPENTENT.

Students must perform to the standard as expressed by the competency standards of the ICT Training Package.

Reasonable Adjustment:

Reasonable adjustment is any approved modification or allowance made in assessment to accommodate a disability related function. Reasonable adjustment allows a learner with a disability to participate equitably in assessment procedures and demonstrate required skills and knowledge. Adjustment could be made in the physical environment, the assessment strategies or using assistive technology. Any adjustments made to the assessment must preserve the integrity of the assessment outcome.

Ensure that you:

• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work, which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.

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Australian Catholic University