BSB50420 Management|Australian Consumer Law

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit related the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. Question 1: Explain the purpose of the Australian Consumer Law and how it protects consumers’ rights.  Question 2: Outline the consumer guarantees that apply for both products and services under the Australian Consumer Law.